What Happens During Your In-Home Shutter Consultation

Steve Hill

Before you decide ont what window treatment to buy, some companies, like Sunburst, send out a rep for an in-home consultation. By bringing the treatments to you, we can demonstate how various window coverings would look with your decor. Now you can make the perfect choice by seeing how different products looks with the rest of the room.

But what actually goes on during an in-home consultation? And how will showing you different products at your home help you better choose the perfect window treatment? Some companies may have different procedures for their in-home consultation, but here is what you will get during your Sunburst visit.

Stepping Through A Typical In-Home Shutters Consultation

Homeowners looking at samples of window treatments.

Begin by scheduling an appointment by calling your local representative. If you already can picture the perfect coverings for you window, like our Polywood® plantation shutter, then we will make sure to bring you some options for your preferred choice. We will also offer alternatives, so you can be sure that your windows match your ideal.

When we arrive, we’ll sit down and discuss what you need in a window treatment. We’ll cover issues like your lighting, privacy, and energy efficiency ideas, and we’ll discuss hard-to-reach or specialty-shaped windows. Your consultant will also inquire about how the room is used and what ambiance you are looking to acheive. We want to fulfill your final vision, so the more you tell us about your needs, the better.

That may require going through different products until we uncover the best window treatment for you. Most people need to explore a few different ideas, like comparing Polywood with our real-wood Ovation® shutters or picking the perfect stain to match the room. We’ll also show you all the options available for the treatment, like available colors, louver sizes, or hidden tilt-rods.

Once a decision is made, we’ll find percise measurements of your windows. We will typically measure the windows in every room in your home—even if you only plan to fit treatments for select rooms. We do this because a lot of our clients ask to be able to order additional shutters or blinds quickly. Before we leave, we will thoroughly explain the detailed, written quote, so there are no surprises on your invoice.

Alt text: Sunburst Shutters van parked at customer's home. 

Red Flags For A Poor In-Home Shutter Consultation

While we are convinced that Sunburst will give you professional in-home consultation, there are some red flags you should never experience from any window treatment company. It should go without saying, the quality of the consultation mirrors the quality of the product.

Above all else, your salesperson should be careful and professional. The rep should come to your house when promised, with all samples requested, and offer to prevent floor scuffs with shoe booties. Your consultant should always have product and company brochures and pricing details.

When discussing pricing, you should expect a detailed written quote. Don’t accept a large pricing range, scribbled on a scrap piece of paper or the back of a business card. And don’t take pricing information before they take any window measurements. You should always understand how much product and installation should cost. If the price ever seems sketchy or unreasonable, please ask for references and check the business’ online reviews.

Sunburst’s In-Home Consultation Is The Starting Point To The Perfect Window Treatment

At Sunburst, we pride ourselves on matching our customers’ windows with the best window treatment. Our salespeople are said to be courteous, professional, and knowledgeable. And you should never get any price or quality surprises on the invoice. Just call at 248-429-9294 to set up your in-home consultation.